Product update

Now live: new Fan Insights

Fruzsina avatar
Shared by Fruzsina • April 09, 2026

The new Fan Insights panel gives your team a complete, in-chat view of every fan.

By using real-time spend signals and chargeback risk indicators, your team can prioritize high-value conversations smarter and faster.

What’s new:

  • Spending power: Instantly gauge purchasing power to focus on fans most likely to convert
  • Chargeback risk: Spot potential fraudsters before engaging to avoid wasting time on high-risk accounts
  • Custom interface: Organize the panel based on your specific workflow using our new drag-and-drop system and custom Fan Note templates

The strategic impact:

  • Focus on high-intent fans: Shift your team from generic messaging to high-value closing
  • Improve conversions: Spend more time nurturing high-intent fans with reliable data
  • VIP experience: Provide better service to your top fans without manual research
  • Reduce risk: Spot potential issues early so your team stays focused on sustainable revenue

For more details, see our full guide here.


Join our official Telegram channel to get the latest updates: https://t.me/inflowwHQ

Have any questions or concerns? Let us know.